Privacy Policy
Effective Date: Dec 2024
Treatment Center Agency, a subsidiary of Better Web Group Inc., operates treatmentcenteragency.com and related domains (collectively “we,” “us,” or “our website”). This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
Automatically Collected Information
Like most websites, we automatically collect certain information when you visit our site, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent
- Referring website
- Device information
Information You Provide
We collect information you voluntarily provide through:
- Contact forms
- Service inquiries
- Newsletter subscriptions
- Phone calls and consultations
- Site audit requests
This may include:
- Name and title
- Email address
- Phone number
- Treatment center/facility name
- Website URL
- Business information
- Marketing goals and challenges
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Conduct website audits and marketing analyses
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect our business interests
Marketing Communications
Email Marketing
With your consent, we may send you emails about our services, industry insights, and promotional offers. You can unsubscribe at any time using the unsubscribe link in any email.
SMS/Text Messaging
If you provide your phone number, you consent to receive text messages from us regarding:
- Service updates
- Appointment reminders
- Marketing communications
To opt out: Reply “STOP” to any text message. Standard message and data rates may apply.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve site functionality
- Deliver personalized content
WordPress, our content management system, automatically sets certain cookies for site functionality. You can control cookies through your browser settings, but disabling them may affect site functionality.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only:
- With service providers who assist our operations (hosting, email services, analytics)
- When required by law or legal process
- To protect our rights or prevent illegal activity
- With your explicit consent
All service providers are contractually bound to protect your information and use it only for specified purposes.
Data Retention
We retain your personal information only as long as necessary for:
- Providing requested services
- Legal compliance
- Legitimate business purposes
Specifically:
- Contact form submissions: Retained until service completion or 2 years, whichever is longer
- Email subscribers: Until you unsubscribe
- SMS contacts: Until you opt out by replying “STOP”
- Website analytics: Aggregated data retained indefinitely, personal identifiers removed after 26 months
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us using the information below.
Security
We implement reasonable security measures to protect your information, including:
- SSL encryption for data transmission
- Secure hosting and database storage
- Limited access to personal information
- Regular security updates
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly.
International Data Transfers
Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using our services, you consent to such transfers.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
Contact Information
For questions about this privacy policy or to exercise your rights, contact us:
Treatment Center Agency
A subsidiary of Better Web Group Inc.
Email: treatmentagency@globaladvancedmedia.com
Phone: 877-243-6908
Address:Better Web Group 919 Conference Dr, Suite 4158
Goodlettsville, TN 37072
For data protection matters: privacy@treatmentcenteragency.com
Last updated: 09/2025