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Disclaimers


Table of Contents

Affiliate & Compensation Disclosure

We may earn compensation from some recommendations.

Treatment Center Agency may receive affiliate commissions, referral fees, or other compensation when you purchase or sign up for certain products or services we recommend, including but not limited to:

  • Web hosting services
  • Call tracking and phone systems
  • Marketing software and tools
  • CRM platforms
  • Analytics and monitoring services
  • Email marketing platforms
  • Business services and contractors
  • Educational courses and training programs

Our Standards:

  • ✅ We only recommend tools we actually use or have extensively tested
  • ✅ We would recommend these services regardless of compensation
  • ✅ Affiliate relationships do NOT influence our honest assessments
  • ✅ We disclose all material connections in accordance with FTC guidelines
  • ✅ Your price is the same whether you use our link or not

Specific Disclosures:
When we recommend a specific product or service where we have a financial relationship, we will clearly disclose that relationship in context with markers such as “affiliate link,” “partner,” “referral partner,” or “we may earn a commission.”

What This Means for You:
Supporting us through affiliate links helps fund this free educational content and allows us to continue providing comprehensive resources to the addiction treatment industry. You can always purchase services directly if you prefer. The price you pay is the same either way.

We take FTC guidelines seriously and aim for complete transparency in all recommendations.

We are marketing professionals, not attorneys.

Treatment Center Agency provides marketing services and educational content for addiction treatment and behavioral health facilities. Nothing on this website, in our guides, or in our communications constitutes legal advice.

We are NOT:

  • ❌ Attorneys or legal counsel
  • ❌ HIPAA compliance auditors or certifiers
  • ❌ Accountants or financial advisors
  • ❌ Medical professionals or clinical consultants
  • ❌ State or federal regulatory authorities

For legal questions, consult qualified professionals:

  • HIPAA compliance: Healthcare privacy attorney or certified HIPAA compliance officer
  • Advertising regulations: Healthcare attorney familiar with FTC guidelines and state laws
  • Business contracts: Attorney specializing in healthcare or business law
  • Financial planning: CPA or financial advisor with healthcare expertise
  • Clinical matters: Licensed medical professionals and clinical consultants
  • State licensing: Attorney familiar with addiction treatment regulations in your state

We provide marketing guidance based on 20+ years of experience, not legal interpretation.

Accuracy & Currency of Information

Digital marketing and healthcare regulations change constantly.

While we strive for accuracy and update our content regularly, we cannot guarantee that all information remains current or accurate at the time you read it.

What Changes Frequently:

  • Google Ads policies (updated monthly or more frequently)
  • Facebook/Meta advertising restrictions (updated regularly)
  • HIPAA guidance and enforcement (periodic updates from HHS)
  • State advertising laws (varies by state, changes annually)
  • Platform features and tools (constant evolution)
  • Costs and pricing benchmarks (market-dependent, changes seasonally)
  • SEO best practices (Google algorithm updates several times per year)
  • Technology tools and software (features, pricing, availability)

Our Commitment:

  • ✅ Update major content quarterly
  • ✅ Note “Last Updated” dates prominently
  • ✅ Correct errors when identified
  • ✅ Monitor industry changes
  • ✅ Revise outdated information

Your Responsibility:

  • ✅ Verify current platform policies before implementing strategies
  • ✅ Check with legal counsel before making compliance decisions
  • ✅ Confirm pricing and benchmarks for your specific market
  • ✅ Test and validate recommendations for your situation
  • ✅ Stay current with industry news and regulatory changes

When in doubt, verify independently.

Performance & Results Disclaimers

No guarantees. Your results will vary.

Performance benchmarks, ROI calculations, cost estimates, and expected results shared on this website are based on:

  • Aggregated, anonymized data from 200+ treatment center marketing audits
  • Internal client performance data (2004-2024)
  • Industry research from reputable third-party sources
  • Real campaign results from diverse markets and facility types

Factors That Affect Your Results:

Market factors:

  • Geographic location and competition level
  • Seasonal demand fluctuations
  • Local economic conditions
  • Regulatory environment

Facility factors:

  • Clinical quality and reputation
  • Admissions team skills and training
  • Facility size, capacity, and amenities
  • Insurance acceptance and pricing
  • Program specializations

Marketing factors:

  • Budget size and consistency
  • Quality of execution
  • Time and patience
  • Strategy alignment with goals
  • Team expertise

What We Cannot Guarantee:

  • ❌ Specific search engine rankings
  • ❌ Exact number of leads or admissions
  • ❌ Particular ROI percentages
  • ❌ Timeline to results
  • ❌ Outcomes for your specific situation

What We Can Say:
The strategies we recommend are based on what has worked for hundreds of treatment centers over 20+ years. When executed properly, with adequate budget and patience, these methods generate results. But “results” look different for every facility.

Past performance does not guarantee future results.

Testimonials & Case Studies

Client results and testimonials reflect individual experiences.

Testimonials, case studies, and client results featured on this website represent the experiences of specific clients in specific situations. These results:

  • Are not typical or guaranteed
  • Reflect outcomes achieved under specific circumstances
  • May not be representative of all client experiences
  • Should not be interpreted as promises or guarantees of similar results

Our Testimonial Standards:

  • ✅ All testimonials are from real clients (names may be changed for privacy)
  • ✅ Results shared are accurate and truthful to the best of our knowledge
  • ✅ We do not compensate clients for testimonials unless explicitly disclosed
  • ✅ Case study data is anonymized and aggregated when appropriate
  • ✅ We present both successes and challenges when relevant

Important Context:
Featured clients may have achieved results due to factors beyond our marketing services, including exceptional clinical programs, experienced admissions teams, favorable market conditions, or other competitive advantages.

Your results will depend on your unique situation, market, team, and execution.

HIPAA & Healthcare Compliance

We implement HIPAA-compliant marketing systems. We do not provide HIPAA legal advice.

Treatment Center Agency builds HIPAA compliance into our marketing services based on:

  • 20+ years of healthcare marketing experience
  • Industry best practices
  • Guidance from HHS Office for Civil Rights
  • Consultation with healthcare attorneys
  • Ongoing HIPAA training and professional development

What We Do:

  • ✅ Use HIPAA-compliant tools and platforms
  • ✅ Implement Business Associate Agreements (BAAs)
  • ✅ Train our team on PHI handling
  • ✅ Configure analytics and tracking appropriately
  • ✅ Follow privacy-first marketing practices

What We Don’t Do:

  • ❌ Provide legal HIPAA interpretations
  • ❌ Certify HIPAA compliance (HIPAA doesn’t certify companies)
  • ❌ Conduct formal HIPAA audits
  • ❌ Offer legal advice on privacy law
  • ❌ Guarantee absolute compliance

Your Responsibility:
HIPAA compliance is ultimately the covered entity’s (your facility’s) responsibility. You should:

  • Consult with a healthcare privacy attorney for legal compliance questions
  • Conduct formal risk assessments with qualified professionals
  • Implement organization-wide HIPAA policies and procedures
  • Train all staff (not just marketing) on HIPAA requirements
  • Work with a certified HIPAA compliance officer
  • Document compliance efforts

Important Note:
HIPAA interpretation varies. What’s compliant in one situation may not be in another. State laws may be stricter than federal HIPAA requirements. Always consult legal counsel for your specific circumstances.

Platform Policy Information

We reference advertising platform policies extensively. Policies change frequently.

Information about Google Ads, Facebook/Meta, Instagram, TikTok, YouTube, and other platform policies is accurate as of the publication date but may change without notice.

Important Notes:

  • Policies update frequently (sometimes weekly)
  • Enforcement can be inconsistent
  • Interpretation varies by reviewer
  • Geographic restrictions may apply
  • Policies can change retroactively (ads approved today may violate tomorrow’s rules)

Before Launching Campaigns:

  • ✅ Review current platform policies directly on official platform sites
  • ✅ Verify certification requirements (LegitScript, etc.)
  • ✅ Check for recent policy announcements
  • ✅ Have contingency plans if policies change mid-campaign
  • ✅ Consider working with platform-certified specialists

We are not official representatives of Google, Meta, or any advertising platform. We cannot appeal account decisions or guarantee policy interpretations.

Third-Party References & Links

This website references and links to external organizations, tools, and resources.

We reference:

  • Advertising platforms (Google, Meta, etc.)
  • Industry organizations (NAATP, LegitScript, The Joint Commission)
  • Government agencies (HHS, FTC, state regulators)
  • Research institutions and studies
  • Technology vendors and software platforms

Disclaimer:

  • We are not affiliated with, endorsed by, or sponsored by these organizations (unless explicitly stated)
  • Tool and platform recommendations are based on professional experience
  • Some recommendations may include affiliate relationships (see Affiliate Disclosure)
  • External links may become broken or outdated
  • Third-party content may change after we link to it
  • External sites have their own privacy policies and terms

We are not responsible for:

  • Content on third-party websites
  • Accuracy of external information
  • Availability of linked resources
  • Products or services offered by third parties
  • Privacy practices of external sites

Industry Data & Statistics

All statistics, benchmarks, and data points are cited with references.

Our content includes data from:

  • Internal client performance data (anonymized and aggregated)
  • Industry research and studies
  • Third-party marketing research firms
  • Government statistics and reports
  • Platform-provided benchmarks

Data Limitations:

  • Studies have methodology limitations
  • Data reflects specific time periods and geographies
  • Industry averages don’t predict individual performance
  • Research findings can be interpreted differently
  • Newer studies may contradict older findings

Our Standards:

  • ✅ Cite reputable sources
  • ✅ Link to original research when possible
  • ✅ Note when data is internal vs. third-party
  • ✅ Provide date ranges for time-sensitive information
  • ✅ Include multiple sources for critical claims

Your Due Diligence:

  • Review original sources for important decisions
  • Consider whether data applies to your situation
  • Look for recent studies when making time-sensitive decisions
  • Use data as directional guidance, not absolute truth

Technology Recommendations

Software and tool recommendations are based on professional experience.

We recommend technology based on:

  • Direct experience using the tools
  • Client feedback and results
  • HIPAA compliance capabilities
  • Industry reputation and reliability
  • Cost-effectiveness and ROI

Important Notes:

  • Tool features and pricing change over time
  • Better alternatives may emerge
  • What works for one facility may not work for another
  • Some tools require expertise to use effectively
  • Integration capabilities vary

Compensation Disclosure:
Some technology recommendations include affiliate relationships where we may earn referral fees or commissions. These relationships are disclosed in context and do not affect our honest professional assessment. See our full Affiliate & Compensation Disclosure above.

Before Purchasing:

  • ✅ Verify current pricing and features
  • ✅ Confirm HIPAA compliance for healthcare use
  • ✅ Test with free trials when available
  • ✅ Read current user reviews
  • ✅ Ensure compatibility with existing systems
  • ✅ Understand contract terms and cancellation policies

Forward-Looking Statements

Predictions and projections are subject to change.

Content on this website may include forward-looking statements about:

  • Industry trends and future developments
  • Platform changes and anticipated updates
  • Marketing strategy effectiveness
  • Regulatory direction and compliance requirements
  • Technology evolution
  • Market conditions

These statements:

  • Are based on current information and professional experience
  • Reflect our opinions and interpretations
  • May not materialize as predicted
  • Are subject to risks, uncertainties, and changing conditions
  • Should not be relied upon as guarantees of future events

We update predictions when significant changes occur, but cannot guarantee real-time accuracy of forward-looking content.

International Use

This website is primarily intended for US-based addiction treatment centers.

Content, strategies, and recommendations are based on:

  • United States healthcare regulations (HIPAA, 42 CFR Part 2)
  • US advertising laws and FTC guidelines
  • US-based advertising platforms and their policies
  • American addiction treatment industry standards
  • US market conditions and competitive dynamics

If you are outside the United States:

  • Regulations in your country may differ significantly
  • Advertising platform policies may vary by region
  • Marketing strategies may require adaptation
  • Compliance requirements will be different
  • Cultural and market factors will affect results

We are not responsible for:

  • Compliance with non-US regulations
  • Accuracy of information for international markets
  • Platform policy differences in other countries
  • Currency conversions or international pricing

State Variations:
Even within the United States, state laws and regulations vary significantly. Content reflects general best practices but may not address specific state requirements. Always consult with legal counsel familiar with your state’s addiction treatment regulations.

We respect your inbox and comply with CAN-SPAM requirements.

When you provide your email address through:

  • Contact forms
  • Newsletter signup
  • Content downloads
  • Consultation requests
  • Account creation

You consent to receive:

  • Requested information or resources
  • Educational content related to addiction treatment marketing
  • Service announcements and updates
  • Promotional offers (if you opted in)
  • Response to your inquiries

Our Email Practices:

  • ✅ Clear identification of sender (Treatment Center Agency)
  • ✅ Accurate subject lines
  • ✅ Valid physical mailing address in every email
  • ✅ Easy, one-click unsubscribe option
  • ✅ Prompt processing of opt-out requests (within 10 business days)
  • ✅ No sharing of email addresses with third parties for marketing

You can unsubscribe at any time:

  • Click “unsubscribe” link in any email
  • Email us at [contact@treatmentcenteragency.com]
  • Reply to any email with “UNSUBSCRIBE”

Transactional Emails:
If you are a client, you will continue to receive essential service-related communications even if you unsubscribe from marketing emails.

Social Media

Our social media content is for informational purposes only.

Official Treatment Center Agency accounts:

  • LinkedIn: [Your LinkedIn URL]
  • Twitter/X: [If applicable]
  • YouTube: [If applicable]
  • Facebook: [If applicable]

Social Media Disclaimers:

  • Content shared is for general educational purposes
  • Posts do not constitute personalized advice for your specific situation
  • Comments and discussions do not create a client relationship
  • We are not responsible for third-party comments or content
  • Linked content is subject to the same disclaimers as website content
  • Platform policies and algorithms may affect content visibility

User-Generated Content:

  • Comments and posts by others do not represent our views
  • We reserve the right to remove inappropriate content
  • We do not endorse products or services mentioned by others
  • User testimonials on social media are subject to the same disclaimers as website testimonials

Impersonation:
If you encounter social media accounts claiming to be Treatment Center Agency that are not listed above, please report them to us immediately. We are not responsible for impersonator accounts.

Pricing & Quotes

All pricing is custom and subject to change.

Pricing information on this website:

  • Represents general ranges or starting points
  • Is subject to change without notice
  • May not reflect current market rates
  • Does not constitute a binding quote or offer
  • Varies based on scope, complexity, and specific needs

Actual Pricing Determined By:

  • Detailed consultation and needs assessment
  • Scope of services requested
  • Current capacity and availability
  • Market conditions
  • Custom requirements
  • Written proposal or agreement

Quotes and Proposals:

  • Valid for 30 days unless otherwise specified
  • Subject to verification of scope and requirements
  • May be adjusted based on additional discovery
  • Not binding until signed agreement is executed

Third-Party Costs:
Pricing estimates may reference third-party platform costs (Google Ads, Facebook Ads, software subscriptions, etc.). These are estimates only and are controlled by third parties. We are not responsible for third-party pricing changes.

To receive accurate pricing: Schedule a consultation where we’ll discuss your specific needs and provide a custom proposal.

Professional Services Information

Information about Treatment Center Agency services is current as of publication date.

Service descriptions, pricing, methodologies, and availability may change without notice.

What’s Subject to Change:

  • Service packages and inclusions
  • Pricing and payment terms
  • Availability and capacity
  • Team structure and assignments
  • Tools and technologies used
  • Deliverables and timelines

How Services Actually Work:

  • No one-size-fits-all: Every engagement starts with consultation
  • Custom proposals: Actual scope and pricing determined individually
  • Mutual evaluation: We evaluate fit before accepting clients
  • Written agreements govern: Signed contracts supersede website descriptions
  • No guarantee of acceptance: We have capacity limits and ideal client criteria

Not a Guarantee:
Mentioning our services in educational content does not constitute:

  • A guarantee of specific results
  • An offer that supersedes written agreements
  • A binding contract or commitment
  • Professional advice specific to your situation without consultation

To discuss working together: Schedule a consultation where we’ll evaluate your needs, goals, and whether we’re the right fit.

Limitation of Liability

Use of this information is at your own risk.

To the fullest extent permitted by law, Treatment Center Agency and its owners, employees, contractors, and affiliates are not liable for:

  • Decisions made based on information on this website
  • Financial losses resulting from implementing our recommendations
  • Regulatory violations or compliance issues
  • Platform account suspensions or penalties
  • Business losses of any kind
  • Indirect, incidental, or consequential damages
  • Any damages arising from use of this website or its content

No Warranty:
This website and all content are provided “as is” without warranty of any kind, either express or implied, including but not limited to:

  • Warranties of accuracy or completeness
  • Warranties of fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that information is current

Professional Services:
For clients engaged in professional services agreements, liability limitations are defined in signed service agreements.

Changes & Updates

We reserve the right to modify this website and its content at any time.

We may:

  • Update, revise, or remove content without notice
  • Change service offerings and pricing
  • Modify terms, disclaimers, and policies
  • Correct errors or inaccuracies
  • Add or remove features

When We Make Changes:

  • ✅ Update “Last Updated” dates
  • ✅ Maintain version history for major revisions
  • ✅ Notify significant changes when appropriate

Your Responsibility:

  • Check back periodically for updates
  • Review current terms before making decisions
  • Subscribe to our newsletter for major announcements
  • Refer to the most current version of content

Continued use of this website after changes constitutes acceptance of those changes.

How to Report Errors

We genuinely want this content to be accurate and helpful.

Please Contact Us If You Find:

  • Factual errors or inaccuracies
  • Outdated information or broken links
  • Compliance guidance that seems questionable
  • Data that contradicts our claims
  • Typos or formatting issues
  • Accessibility problems

What Happens When You Report an Issue:

  • We review all submissions promptly
  • We verify the information with sources
  • We update content when errors are confirmed
  • We credit contributors when appropriate (if desired)
  • We may follow up for clarification

How to Report:

  • Email: [contact@treatmentcenteragency.com]
  • Phone: [(615) XXX-XXXX]
  • Contact Form: [Link to contact page]
  • Subject line: “Content Error Report” or “Website Correction”

Please include:

  • URL of the page with the issue
  • Description of the error
  • Correct information (if known)
  • Source or reference (if applicable)

We appreciate your help keeping this resource accurate and valuable.

Contact Information

Treatment Center Agency

Mailing Address:
[Street Address]
Goodlettsville, TN [ZIP]

Phone: [(615) XXX-XXXX]
Email: [contact@treatmentcenteragency.com]
Website: [www.treatmentcenteragency.com]

Office Hours:
Monday-Friday: 9:00 AM – 5:00 PM Central Time

Governing Law

These terms and all content on this website are governed by the laws of the State of Tennessee, United States, without regard to conflict of law provisions.

Severability

If any provision of these disclaimers or terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These disclaimers and terms, together with any signed service agreement (if applicable), constitute the entire agreement between you and Treatment Center Agency regarding use of this website and its content.

Questions?

If you have questions about these disclaimers, terms of use, or any legal aspects of our content or services, please contact us or consult with appropriate legal counsel.

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Treatment Center Agency is a marketing agency specializing exclusively in addiction treatment and behavioral health. We are not attorneys, accountants, medical professionals, or compliance auditors. All information provided is from a marketing perspective and should be supplemented with appropriate legal, financial, and medical counsel.

Copyright © 2024 Treatment Center Agency. All rights reserved.

Last Updated: December 13, 2024